CASE STUDY: Basingstoke Live

Type of security: Event stewarding, event security, overnight security, CCTV operation
Client name: Basingstoke and Deane Council
Location: Basingstoke
Number of visitors: 10,000
Number of Venture staff: 100

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Situation

Basingstoke Live is a free, two-day, music festival organised by Basingstoke and Deane Borough Council, in association with local promoters. Held at War Memorial Park each July, the lively festival attracts around 10,000 visitors and welcomes a diverse line-up of local, national, and international musical talent.

Task

In 2017, with its current security contract ending, Basingstoke and Deane Borough Council decided to seek out a new security supplier. They opened the contract to tender, in a bid to find a contractor capable of securing an event of Basingstoke Live’s magnitude. Venture was one of five companies bidding for the job.

Requirements of the festival’s security contract included:

Event stewarding
Overnight security
SIA licensed door supervisors
Security manager
Security supervisors
CCTV operator

Action

After encountering Venture Security at an event in 2017, the council invited Venture to tender for the Basingstoke Live contract. Together with demonstrating the appropriate skills, experience and resource, the process required each contractor to outline their response to a number of hypothetical security scenarios. Impressed by Venture’s proposal, as well as the team’s broad experience, knowledge and professionalism, the Council awarded Venture Security the Basingstoke Live contract.

Services provided by Venture Security include:

Over 100 operatives, who assist in planning, managing and coordinating security for the event, in partnership with the council’s own team
Security patrols to secure the festival’s premises outside of opening hours and while the event is in progress
Management of CCTV equipment, licenced SIA doormen, and drug dog handlers to ensure the wellbeing and safety of everyone who enters Basingstoke Live

Results

Security for the event is in safe hands being provided by an experienced and professional team
A proactive approach is taken to prevent issues before they even arise
The council receive fantastic communication and support, with Venture promoting a strong and collaborative approach to event management
Venture’s experience delivers added value and streamlines the logistics of the operation
Additional advice and guidance is provided in relation to event planning and managing serious security threats
Personnel are polite, well presented, and approachable
Venture want to get it right and always provide the best service possible, with a passion for their work that shines through

“What really stands out is their passion for what they do. They want to get it right and to provide the best service they possibly can, which always shines through.”

Jade Poulton, Events Officer, Basingstoke and Deane Borough Council

Find out more

The award-winning team at Venture has been supporting local authorities, private and public sector organisations across the region for more than a decade.

To find out more about our specialist security services, call us for a free, no obligation chat, on: 0800 021 3949, email [email protected] or complete our online enquiry form.